Support

We're here to help

Gist turns any article, video, or podcast into a clean AI summary in seconds. If something isn't working the way you expected, start with the FAQ below — most questions are answered there. If you still need help, email us and we'll get back to you.

Email: support@gist.website

We typically respond within 1 business day.

Frequently Asked Questions

How do I use Gist on iPhone?

I don't see Gist in the share sheet.

Tap the Share button, scroll the row of app icons all the way to the right, tap More, and turn on Gist. You can also drag it to the top of the list so it's always one tap away.

Summarization failed or the app showed an error.

Does Gist work with YouTube, Spotify, and Apple Podcasts?

Yes. Any app that can share a link to a public article, video, or podcast episode will work with Gist. Private content (DRM-locked media, members-only podcasts) can't be summarized.

Is Gist free?

Yes, Gist is free to use.

Do I need an account?

No. Gist doesn't require sign-up. We generate an anonymous, randomly generated user ID on first launch that's used only for rate limiting.

What data does Gist collect?

Gist does not collect personal information. When you share a URL, the link is sent to our server, which fetches the public content and generates a summary. We retain shareable summary pages so the links stay functional. For full details, see our Privacy Policy.

How do I delete a summary?

Uninstalling the Gist app removes your local history from your device. If you'd like a specific shared summary page taken down, email support@gist.website with the link and we'll remove it.

How do I report a bug or suggest a feature?

Email support@gist.website with a short description and, if possible, the URL you were trying to summarize. Screenshots are appreciated but not required.

Troubleshooting

Contact

For anything not covered above, email us at support@gist.website. Include the URL you were summarizing (if relevant), your iPhone model, and a brief description of what happened. We read every message.